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  • 1.  "List View" icon in left toolbar for 'Workitems List'

    Posted 29 days ago

    This week, a new icon was added to the navigation panel on the left side of the UI.  I was unable to find any announcements about this change.  

    Resource Center documentation mentions permissions in a grouping under 'Workitem' but I don't see those sets of permissions yet in my GC3 customers. 

    When I click on the List View then click on the '?' Help button, I get this error briefly before sending me to another page. 

    I need to be able to disable this view.  Would you assist with clarifying what options we have with this new view?


    #PlatformAdministration

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    Nathan Smith
    WTI Holdings LLC
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  • 2.  RE: "List View" icon in left toolbar for 'Workitems List'

    Posted 29 days ago

    This also appeared for us, the permissions regarding Automation are disabled, looking for a solution here as well.



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    Paul McGunnigle
    Red Energy Pty Ltd.
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    Original Message


  • 3.  RE: "List View" icon in left toolbar for 'Workitems List'

    GENESYS
    Posted 28 days ago

    Hi Community,

    Thanks for bringing this to our attention. Our internal team is aware of this issue and target to remove this icon as early as next week. Apology for the inconvenience and confusion this has caused. 



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    Rick Phung
    Genesys - Employees
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    Original Message


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