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  • 1.  Lost ability to upload External Contacts

    Posted 05-19-2021 22:55
    No replies, thread closed.
    Hi All -

    Last week I was testing (successfully) the ability to bulk upload external contacts (https://help.mypurecloud.com/articles/perform-bulk-import-external-contacts-organizations/)

    I just received an updated file from Customer and tried to upload, but the option has disappeared! Same on other customer Orgs (yes, I've triple-checked my permissions!).

    Anyone seen this / can confirm?

    Possible Region update glitch?

    #Ask Me Anything (AMA)
    #PlatformAdministration

    ------------------------------
    Thanks and regards,
    Malcolm Green
    Nexon Asia Pacific
    ------------------------------


  • 2.  RE: Lost ability to upload External Contacts

    Posted 05-27-2021 09:11
    No replies, thread closed.
    Solved ... USer Error #doh​

    ------------------------------
    Thanks and regards,
    Malcolm Green
    Nexon Asia Pacific
    ------------------------------

    Original Message


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