Genesys Cloud - Main

Hello,

We have a requirement to display a clickable image (rich media card) to the user and then proceed with displaying the next set of messages without waiting for user to click that image. I tried with the MakeChooser(MakeCard()) function in the Communicate action within the digital bot flow but it didn't work. It just displays description of the card in the text format instead of rich media.

Not sure what I am missing. I referred to below example from the documentation. 

MakeChooser(MakeCard("Shirt Colors", "Please select a shirt color.", MakeList(MakePostbackChoice("red", "Red"), MakePostbackChoice("green", "Green"), MakePostbackChoice("blue", "Blue")), FindImage("shirtSizes.png")))

Any help is much appreciated. Thanks!

Hello Rohit, 

I would also post this in the developer forums to get full coverage. What documentation did you follow? 

Cheers, 

Hello,

We have a requirement to display a clickable image (rich media card) to the user and then proceed with displaying the next set of messages without waiting for user to click that image. I tried with the MakeChooser(MakeCard()) function in the Communicate action within the digital bot flow but it didn't work. It just displays description of the card in the text format instead of rich media.

Not sure what I am missing. I referred to below example from the documentation. 

MakeChooser(MakeCard("Shirt Colors", "Please select a shirt color.", MakeList(MakePostbackChoice("red", "Red"), MakePostbackChoice("green", "Green"), MakePostbackChoice("blue", "Blue")), FindImage("shirtSizes.png")))

Any help is much appreciated. Thanks!