Caleb_Dixon | 2017-11-22 05:18:11 UTC | #1
Hi Team,
Is it possible for agents to manually load a created script within PureCloud? For instance if they receive a direct call, because it doesn't process through our IVR the script never triggers to load however they may still require the same functions the script provides.
I hope my question makes sense.
Regards,
Frederick_Joshua | 2017-11-27 13:41:18 UTC | #2
Hi Caleb,
At this time we have no way to load a script in that case. It might be something we can look into in the future.
system | 2017-12-28 13:41:12 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 2135