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  • 1.  Maximum number of social channels

    Posted 07-03-2024 07:50
    No replies, thread closed.

    Does anyone know what is the maximum number of social channel accounts that you can setup in Genesys Cloud CX3? Not sure if there is max per platform, could not find any documentation on it?


    #DigitalChannels

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    Adweeth
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  • 2.  RE: Maximum number of social channels
    Best Answer

    Posted 07-09-2024 01:02
    No replies, thread closed.

    The maximum number of Messaging Integrations per ORG is 1000.  I don't see any media-specific limits.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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