David_McClain | 2019-05-15 16:07:05 UTC | #1
Is it possible to receive metadata (name of file, Cover Sheet, and Notes) from another user using the API?
When using: GET /api/v2/contentmanagement/documents/
I get a 403 Forbidden, even though I have full permissions.
The API I'm building doesn't need to view or download the document only the metadata to report on.
David_McClain | 2019-05-15 16:22:39 UTC | #2
Im also haveing trouble understand some of these API's ie: GET /api/v2/fax/summary
returns { "readCount": 0, "unreadCount": 0, "totalCount": 0 } even though I have sent a few faxes today.
tim.smith | 2019-05-15 20:46:26 UTC | #3
David_McClain, post:1, topic:5158
Is it possible to receive metadata (name of file, Cover Sheet, and Notes) from another user using the API?
You cannot access documents in another user's personal workspace. If you want to share documents between users, you'll need to use group workspaces instead of personal workspaces. See Content Management Overview for more info
David_McClain, post:1, topic:5158
GET /api/v2/contentmanagement/documents/
That API is deprecated. You should be using GET /api/v2/contentmanagement/workspaces/{workspaceId}/documents to list documents.
tim.smith | 2019-05-15 20:48:22 UTC | #4
David_McClain, post:2, topic:5158, full:true
Im also haveing trouble understand some of these API's ie: GET /api/v2/fax/summary
returns { "readCount": 0, "unreadCount": 0, "totalCount": 0 } even though I have sent a few faxes today.
If you're sure you've sent faxes from the same user that's making the API request and you're still not seeing the correct counts, please open a case with PureCloud Care to investigate; customer-specific data cannot be investigated via the forum.
system | 2019-06-15 20:48:26 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 5158