Yeah, I just tried it again and I see what you mean by the plural - I didn't get that far the first time because I got stuck on a different question that my brain could not shift toward, and I entered a wrong answer too many times...got booted 10 minutes in :-)

@Nicole Milliken ignore my second score :-)
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George Ganahl GCCX-AI, GCP, GCSME, ICCE, ICHD, etc.
Technical Adoption Champion
Genesys
2024 Community Member of the Year
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Original Message:
Sent: 07-24-2025 12:16
From: Cesar Padilla
Subject: Midyear Challenge Unlocked: Genesys Crossword Puzzle!
If it was the word I thought, my mistake was that I thought it was singular and it was plural. It has been the most difficult challenge so far

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Cesar Padilla
INDRA COLOMBIA
Original Message:
Sent: 07-24-2025 11:18
From: Cesar Padilla
Subject: Midyear Challenge Unlocked: Genesys Crossword Puzzle!
Thanks George, I'm going to try to solve it without help at lunch. I think I know the answer.
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Cesar Padilla
INDRA COLOMBIA
Original Message:
Sent: 07-23-2025 16:53
From: George Ganahl
Subject: Midyear Challenge Unlocked: Genesys Crossword Puzzle!
Probably too late now, but you probably could have clicked on + Report at the bottom to see
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George Ganahl GCCX-AI, GCP, GCSME, ICCE, ICHD, etc.
Technical Adoption Champion
Genesys
2024 Community Member of the Year
Original Message:
Sent: 07-23-2025 16:32
From: Cesar Padilla
Subject: Midyear Challenge Unlocked: Genesys Crossword Puzzle!
The challenge is really hard, I'm missing one that's killing me and I have to know which one it is.
#Events/Contests

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Cesar Padilla
INDRA COLOMBIA
Original Message:
Sent: 07-21-2025 15:08
From: Nicole Milliken
Subject: Midyear Challenge Unlocked: Genesys Crossword Puzzle!
Think you know your Genesys terminology?
Put your knowledge to the test with our challenging crossword puzzle in the Trivia Tower community!
You can earn up to 30 Midyear Challenge points:
Jump in and see how many clues you can solve. You've got until Monday, July 28th to get your answers in. Be sure to keep checking the Midyear Challenge page for more ways to play and rack up points. The overall winner gets a really special prize...
Good luck!
#Events/Contests
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Nicole Milliken
Senior Online Community Video Specialist
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