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Module 'PureCloudPlatformClientV2.api_client' has no attribute 'call_api'

  • 1.  Module 'PureCloudPlatformClientV2.api_client' has no attribute 'call_api'

    Posted 06-05-2025 18:32

    Gurbaj_Bhatia | 2024-08-29 10:52:41 UTC | #1

    Hi Team,

    I am trying to fetch Routing Queues from: /api/v2/routing/queues while referring to: https://developer.genesys.cloud/routing/outbound/create-outbound-campaign-guide

    But getting below error:

    File "\PureCloudPlatformClientV2\apis\routingapi.py", line 4760, in getroutingqueues response = self.apiclient.callapi(resourcepath, 'GET', AttributeError: module 'PureCloudPlatformClientV2.apiclient' has no attribute 'callapi'

    Python script

    import os

from PureCloudPlatformClientV2 import api_client
from PureCloudPlatformClientV2 import AuthorizationApi
from PureCloudPlatformClientV2.apis import scripts_api, outbound_api, routing_api

# Credentials
CLIENT_ID = os.getenv('GENESYS_CLOUD_CLIENT_ID')
CLIENT_SECRET = os.getenv('GENESYS_CLOUD_CLIENT_SECRET')

apiclient = api_client.ApiClient().get_client_credentials_token(CLIENT_ID, CLIENT_SECRET)
authApi = AuthorizationApi(apiclient)


# Set your own values here
CONTACT_LIST_NAME = "SET_ME"
QUEUE_NAME = "SET_ME"
SCRIPT_NAME = "SET_ME"

# Get contact list by name
outbound_api = outbound_api.OutboundApi(apiclient)
routing_api = routing_api.RoutingApi(api_client)
contact_lists = outbound_api.get_outbound_contactlists(name=CONTACT_LIST_NAME)
print(f"Contact Lists: {contact_lists}")

if (len(contact_lists.entities) == 0 or
        contact_lists.entities[0].name != CONTACT_LIST_NAME):
    raise ValueError("Failed to find Contact List")

contact_list_id = contact_lists.entities[0].id

print(f"Found contact list {contact_list_id}")

# Get queue by name
queue = routing_api.get_routing_queues(name=QUEUE_NAME)
print(f"Queues: {queue}")

if (len(queue.entities) == 0 or
        queue.entities[0].name != QUEUE_NAME):
    raise ValueError("Failed to Queue!")

queue_id = queue.entities[0].id
print(f"Found queue {queue_id}")

# Get script by name
script = scripts_api.get_scripts(name=SCRIPT_NAME)
print(f"Scripts: {script}")

if (len(script.entities) == 0 or
        script.entities[0].name != SCRIPT_NAME):
    raise ValueError("Failed to script!")

script_id = script.entities[0].id
print(f"Found script {script_id}")

    PureCloudPlatformClientV2 version: 210.0.0

    Declan_ginty | 2024-08-29 11:30:21 UTC | #2

    Hi,

    When you initialised the routingapi you passed in `apiclient` instead of apiclient which was what you named the variable above.

    Regards, Declan

    system | 2024-09-29 11:31:14 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 28794



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