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  • 1.  more than one aws bucket S3

    Posted 07-12-2023 16:52
    No replies, thread closed.

    hello team
    it is possible to configure more than one bucket s3 in Genesys cloud for the export of recordings.

    thanks


    #Integrations

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    Diego Prada
    GLOBAL NETWORKS SOLUTIONS GNS SOCIEDAD ANONIMA
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  • 2.  RE: more than one aws bucket S3

    Posted 07-12-2023 18:40
    No replies, thread closed.

    Hey Diego,

    I think only one AWS S3 recording bulk action integration is allowed per Org.

    But from an AWS perspective, you should be able to setup an S3 replication for the bucket.

    Happy to hear other ideas from others



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    Aurness Luximon
    CALLSCAN AUSTRALIA PTY. LTD.
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