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Multi-Party Conferencing in Genesys Embedded Framework

  • 1.  Multi-Party Conferencing in Genesys Embedded Framework

    Posted 06-05-2025 19:03

    Saikrishna | 2023-09-29 15:15:56 UTC | #1

    Hi Team,

    My request is below:

    In Genesys full client agents can add upto 20 people into a conference while taking a queue call. Whereas in the Genesys embedded cloud agents can add upto 3 people into a conference. Is there any way to increase the number of people to be in conference in embedded framework.

    Could you please assist me and do the needful.

    Thankyou!


    tim.smith | 2023-09-29 14:28:33 UTC | #2

    Please contact Avtex for questions and concerns regarding their offerings.


    tim.smith | 2023-09-29 14:28:38 UTC | #3


    This post was migrated from the old Developer Forum.

    ref: 22296