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Multiple contacts found in Salesforce datadip getContactByPhonenumber

  • 1.  Multiple contacts found in Salesforce datadip getContactByPhonenumber

    Posted 06-05-2025 18:47

    anil.kumar | 2017-02-16 00:09:27 UTC | #1

    We are using getContactByPhonenumber action for finding the contact from salesforce using the customer ANI. if there are multiple contacts found, the datadip fails. Is there a way to get the all the contacts found in the datadip for one phone number in the response ? If it is not possible within the existing actions, where can I raise a request for this enhancement to be implemented ?


    anon5606108 | 2017-02-16 19:04:44 UTC | #2

    Hi Anil,

    Thanks for your question and feedback! Unfortunately, at this time, the Salesforce Datadip Connector cannot return multiple entries in a collection, and will always return a failure if it encounters more than one entry. We have made note of your desire for this feature, and will look into feasibility of this for a later release.


    system | 2017-08-28 19:32:09 UTC | #3


    This post was migrated from the old Developer Forum.

    ref: 926