Rehman | 2018-07-06 11:41:26 UTC | #1
What is the Best way to extract/export User IDs for bulk or multiple PureCloud users
tim.smith | 2018-07-06 14:31:56 UTC | #2
GET /api/v2/users
Massa | 2018-07-10 13:38:47 UTC | #3
Hi Tim thanks for your reply.
More details of the Rehman's request: (Rehman, correct me if I'm wrong) he would like to extract details of the users/agents from PureCloud to import them into Survey Dynamics app.
The info needed to extract are the following, starting from a group of users: User ID 2) User Name 3) User Email address 4) User Location.
The API you suggested (GET /api/v2/users) are able to provide us with "the list of available users.". But If I see the available valid values, I don't find the User Name , User Email address, or User Location. Checking the API details: "Which fields: if any, to expand Valid Values: routingStatus, presence, conversationSummary, outOfOffice, geolocation, station, authorization, profileSkills, locations, groups,"
Regards Maurizio
tim.smith | 2018-07-10 18:30:32 UTC | #4
Take a look at the response contract for the API. All of that information is available.
system | 2018-08-10 18:42:49 UTC | #5
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