Certification and Training

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  • 1.  Need assisistance to enroll

    Posted 12-12-2023 01:34

    Hi team,

    I am interested in taking the Genesys Cloud CX learning course, I am trying to reach the concerned persons from past 2 months. I am not getting proper response.

    Could you please help me in this regard.

    Regards

    Jagdish

    +91 99809 34726


    #Training

    ------------------------------
    Jagadish BN
    Individual Only Contact Account
    ------------------------------


  • 2.  RE: Need assisistance to enroll

    GENESYS
    Posted 12-12-2023 13:19

    Hi Jagadish, 

    I have reached out the person who may be able to assist you with that (Shashi Kumar), and he will contact you soon to get this matter resolved as quick as possible.

    Regards,



    ------------------------------
    Rafael Marciano BELISRCIANO
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: Need assisistance to enroll

    Posted 12-12-2023 15:02
    Hi Rafael,

    I appreciate your update. Earlier I was in touch with Shashi Kumar.

    I understand that Shashi Kumar may be facing challenges due to the unfortunate incident. In the meantime, I'm eager to continue with the Genesys Cloud CX learning course and was wondering if there's an alternative contact person who could assist me during Shashi's recovery period.

    Your support is highly valued.

    Regards
    Jagdish



    Original Message


  • 4.  RE: Need assisistance to enroll

    GENESYS
    Posted 12-13-2023 09:37

    Hello Jagdish. We have asked another team member to reach out to you as soon as possible. Thank you for your understanding!



    ------------------------------
    Shannon Blackwell
    Genesys - Employees
    ------------------------------

    Original Message


  • 5.  RE: Need assisistance to enroll

    GENESYS
    Posted 12-13-2023 10:51

    Hello Jagadish,

    Hope you are doing well.

    I have emailed you on - jagadish.bn@karmagroup.com, kindly check and respond.



    ------------------------------
    Anindo Biswas
    Genesys - Employees
    ------------------------------

    Original Message


  • 6.  RE: Need assisistance to enroll

    Posted 12-13-2023 11:33

    Hi Anindo Biswas,

    Thank you for your message. I wanted to let you know that I have recently left the organization, and I'm no longer using the email address jagadish.bn@karmagroup.com.

    Please share that email to my personal email address: jaggs.bn@gmail.com. I appreciate your understanding, and I look forward to staying in touch.

    Best regards,
    Jagdish

    +91 99809 34726



    ------------------------------
    Jagadish BN
    Individual Only Contact Account
    ------------------------------

    Original Message


  • 7.  RE: Need assisistance to enroll

    GENESYS
    Posted 12-13-2023 12:14

    Hello Jagadish,

    I have replied to your personal email id. Please check and let me know.



    ------------------------------
    Anindo Biswas
    Genesys - Employees
    ------------------------------

    Original Message


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