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  • 1.  Nested Groups

    Posted 02-23-2017 18:53
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    I would like to nest 2 PureCloud Chat Groups into 1 Chat Group.

    This will allow for easier updates when group members change.



  • 2.  RE: Nested Groups

    Posted 02-23-2017 23:25
    No replies, thread closed.

    You will need to contact Support and submit an enhancement request so the idea can be entered in the system for consideration.



  • 3.  RE: Nested Groups

    Posted 02-24-2017 16:24
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    Thank you for the idea, @Michael Davies! As George mentioned, for now it's best to submit an enhancement request through Support, but I wanted to let you know that we are working on an easier way for folks to submit ideas right here in the community, where others can vote for it and everyone can see the status of the idea, from the roadmap/development side. I have no insight into when this might be implemented, but rest assured we're working on it. :)