wyao | 2019-08-19 17:14:20 UTC | #1
We decided to use Appian to develop the UI of our new application and we need to embed PureCloud UI into it. I am not sure that we can put Embeddable Framework within an Appian web application. Is there a way to re-develop the Embeddable UI's functions using .net sdk, etc.
Functions we need to build into our application includes login/logout, Break/Resume a phone call, set status to be avaialbe/on break, choose a queue to be available to, etc.
Thank you
tim.smith | 2019-08-19 18:24:53 UTC | #2
Yes, you can use the .NET SDK to replicate the functionality of the PureCloud Embeddable Framework in your non-web application. The PEF is built using public APIs.
wyao | 2019-08-19 18:36:34 UTC | #3
Thank you Tim. So if I want to replicate the functionality of the PureCloud Embeddable Framework in my Web Application, should I use JavaScript SDK instead?
tim.smith | 2019-08-19 19:04:02 UTC | #4
Using the PEF amounts to adding a script tag and an iframe. I'm not sure why you wouldn't be able to do that if you're able to use the JS SDK. You totally can if you want to, but it seems unnecessary to reinvent the wheel if you're working in a web environment already.
wyao | 2019-08-19 21:39:46 UTC | #5
You are right, we are trying to see whether we can use Appian to develop of our UI. Which we don't have any way to do iframe or javascript.
tim.smith | 2019-08-20 19:20:47 UTC | #6
If you can't write any javascript in your application, you won't be able to use the JavaScript SDK. Do you have any ability to make requests to a REST web service?
wyao | 2019-08-21 16:30:09 UTC | #7
Yes, I can make API calls from Appian
system | 2019-09-21 16:30:12 UTC | #8
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 5815