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  • 1.  New Dashboard

    Posted 10-18-2024 08:51
    No replies, thread closed.

    I've been looking at the new dashboard preview and can't find any options to change the background. We use a wall screen (large monitor) in our call centers and the white background is going to make the screens hard to read, not to mention flood the room with light. The reversed out current version serves us well. Will we have options?


    #ArchitectureandDesign

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    Shane Duncan
    Director, Consumer Contact Center Operations
    Ballad Health[City]TN
    [WebsiteUrl]
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  • 2.  RE: New Dashboard

    Posted 10-18-2024 15:22
    No replies, thread closed.

    If you have an existing, you need to press the Preview button in bottom right.  Be aware, you can't revert that.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: New Dashboard

    Posted 12-13-2024 10:49
    No replies, thread closed.

    Is there a way to revert back to the old style of dashboard? 

    I clicked the preview button and can't seem to go back!

    Thanks



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    Dave T
    RCN
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  • 4.  RE: New Dashboard
    Best Answer

    Posted 10-21-2024 11:59
    No replies, thread closed.

    Hi Shane, 

    At this time, there is an option but there is an idea in the Product Ideas Lab: Enable Dark Mode for Dashboards which is already in the "Upcoming Development" stage.  If you vote on the idea, then you should receive email updates as it progresses.



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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