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New Recipe Available on Migrating Users between Queues

  • 1.  New Recipe Available on Migrating Users between Queues

    Posted 06-05-2025 18:18

    John_Carnell | 2021-03-04 21:23:57 UTC | #1

    Hey everyone,

    One common request I get from customers is where they need to be able to migrate a group of users from one queue to another queue. While you can write this solution using our APIs and SDKs, I decided to see if it could be done using the new Genesys Cloud CLI and a very small python script. I wrote the following python script that will let you move all of the users in a particular group, from one queue to the other.

    I also put together a devdrop video walking through the script in more detail.

    Hope this is helpful and happy CLIing.

    Thanks, John Carnell Manager, Developer Engagement


    John_Carnell | 2021-04-03 21:23:59 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10169