kaleewaran | 2024-04-25 11:42:12 UTC | #1
How can we set No Input and No match count value for all the menu and input blocks inside the flow? Is there any default settings option available.
MelissaBailey | 2024-04-25 13:18:27 UTC | #2
Which flow type do you mean? For bot/digital bot flows: https://help.mypurecloud.com/articles/set-up-user-input-for-a-bot-flow/ For call flows they're not separated: https://help.mypurecloud.com/articles/configure-default-menu-settings/
kaleewaran | 2024-04-25 13:28:55 UTC | #3
Mine is call flow and In that documentation timeout configuration only available. where we are setting prompt for No input and No match?
system | 2024-05-26 13:29:29 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 25919