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Notification Channel Limit Contradiction in Documentation

  • 1.  Notification Channel Limit Contradiction in Documentation

    Posted 06-05-2025 18:16

    canderson | 2019-10-23 13:44:09 UTC | #1

    I'm seeing different information in different places.

    It looks like on August 20th it was announced that the maximum number of channels per user and app was increased from 5 to 10. That is correctly documented here: https://developer.mypurecloud.com/api/rest/v2/notifications/notification_service.html#usage_guidelines

    But this page (https://developer.mypurecloud.com/api/rest/v2/notifications/#post-api-v2-notifications-channels) under the endpoint of POST /api/v2/notifications/channels still says the limit is five.

    Was that just an oversight when updating documentation?


    tim.smith | 2019-10-23 13:48:00 UTC | #2

    It's 10; will get that description updated. Thanks for reporting!


    system | 2019-11-23 13:48:03 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6331