warrenbeddie | 2019-04-29 09:55:55 UTC | #1
Hi,
POST /api/v2/notifications/channels There is a limit of 5 channels per user/app combination. Creating a 6th channel will remove the channel with oldest last used date
August '16 your Lead Developer Evangelist Kevin Glinski updated forum request https://developer.mypurecloud.com/forum/t/question-on-notification-channels/331. His response was that '10 channels per auth token, so each user gets 10 channels every time they log in.
Please correct me if I'm reading this incorrectly.
- Why is Genesys cutting the amount of notifications down?
- If this is correct, what is the Genesys roadmap for Notifications, do you intend on cutting this down further?
- Apologies we are only looking at PC3. Is this feature available in PC2, will it always be in PC2 as well as PC3?
Regards
tim.smith | 2019-04-29 13:53:39 UTC | #2
Limits placed on PureCloud services and APIs are updated as necessary for platform health and based on observed usage patterns. I'm not aware of any current plans to revise this limit. If it is changed, it will be announced per the Change Management Policy.
tim.smith | 2019-04-29 13:58:57 UTC | #3
FWIW, the current limit is documented as 5: https://developer.mypurecloud.com/api/rest/v2/notifications/notification_service.html#usage_guidelines
system | 2019-05-30 13:58:58 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 5059