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Observation details - are detailMetrics '50 oldest and 50 newest observations' per query or per dimension?

  • 1.  Observation details - are detailMetrics '50 oldest and 50 newest observations' per query or per dimension?

    Posted 06-05-2025 19:07

    Jeff | 2022-04-14 01:34:43 UTC | #1

    Hi All,

    Just after some clarification in regards to the 'Observation details' from the Developer Center article:

    https://developer.genesys.cloud/analyticsdatamanagement/analytics/observation/queue-query#observation-details

    When referring to statement "*the query response will include a list of ongoing observations with up to 50 oldest and up to 50 newest observations*" - does this mean:

    a) 50+50 observations per query (shared across ALL dimensions), or b) 50+50 observations per dimension (results for each EACH dimension)

    So referencing the example from the Developer Center article, where there are two 'queueId' dimensions and two 'mediaType' dimensions.

    Is the expected result either:

    a) only a total of 50 oldest and 50 newest observations are retrieved and shared across all queues and media types (i.e. a maximum possible result of 100 observations)

    b) 50 oldest and 50 newest observations are retrieved independently for each queue and each media type independently (i.e. a maximum possible result of 400 observations)

    Thanks in advance. Jeff


    system | 2022-05-14 01:35:05 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 14321