Hello All,
we are trying to obtain participant data along with conversations data using the following API: post/api/v2/analytics/conversations/details/query. Unfortunately, it does not exists. We were directed to use another API but it requires us to chain multiple call and to async instead.
"...
Run "/api/v2/analytics/conversations/details/job" to get the jobId
Run "/api/v2/analytics/conversations/details/jobs/{jobId}" to get the job status. The status must be "FUFILLED" to proceed to the next step.
Run "/api/v2/analytics/conversations/details/jobs/{jobId}/results" to get the conversation details. The attributes are found in the conversations --> participants --> attributes entity."
We are looking to talk with people who are extracting said participant data and find out how you're doing it, challenges, etc.
Please reach out to my email address if you have time.
Tks!
#AnalyticsAPI------------------------------
Vick Sweeney
IT Architect
sweeney.vick@hydroquebec.com------------------------------