mayarashwan | 2021-10-20 16:01:27 UTC | #1
I'm posting a message while calling “api/v2/conversations/messages/inbound/open”, i get back a message id in the response and when i try to look up for the message details calling “/api/v2/conversations/messages/{messageId}/details” for that id I get a 404.
Also in the inbound message flow, i can find a different id in the variable message.message. id and when I look up based on this id I get the original message back.
So my question is why the id is different in Genesys?
anon39326996 | 2021-10-20 16:31:37 UTC | #2
It's different for now. We are releasing improvements in the upcoming weeks where the IDs will match up. Watch for the announcement in release notes.
mayarashwan | 2021-10-22 11:22:06 UTC | #3
Okay, thank you Lucie
anon39326996 | 2021-11-10 18:57:05 UTC | #4
This functionality is now available as part of the open messaging enhancements released today: https://developer.genesys.cloud/forum/t/new-open-messaging-api-enhancements/12606. Give it a look and see if the issue you saw is sorted.
mayarashwan | 2021-11-17 15:34:55 UTC | #5
Thank you, i have checked and the issue is fixed :grinning:
anon39326996 | 2021-11-17 17:29:28 UTC | #6
Sweet! Let us know if you run into anything else.
system | 2021-12-18 17:29:46 UTC | #7
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