William_Chen | 2023-07-20 01:36:46 UTC | #1

hi guys,

When we make the API call to the below API, is the result aggregated stats for the current hour? or is it the current day? Like to know how this result maps back to the Genesys campaign performance session at the campaign level.

/api/v2/outbound/campaigns/{campaignId}/stats

really appreciate your help!

jacobshaw | 2023-07-24 14:37:28 UTC | #2

Hi @William_Chen The campaign stats are updated in real time as the campaign progresses, whenever a value changes. Source: https://help.mypurecloud.com/articles/outbound-campaign-details-view/

system | 2023-08-24 14:38:11 UTC | #3

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