Hi everyone,
I am currently in the process of setting up a progressive campaign in which I am trying to force an attempt control by Rule Sets.
The behavior I try to achieve is the following one:
A contact can have from 1 to 4 numbers.
An attempt control of 4 max calls per contact and 4 max calls per number.
If the contact has just 1 number, the dialer should make 4 calls to number 1.
If the contact has 2 numbers, the dialer should make 2 calls to number 1 and 2 calls to number 2.
If the contact has 3 numbers, the dialer should make 2 calls to number 1, 1 call to number 2 and 1 call to number 3.
If the contact has 4 numbers, the dialer should make 1 call to each number.
I know it is a little bit complex, but I wanted to know the limits of the dialer.
I'm having some problems while configurating, so I'm not sure if this is possible.
Thanks for the help in advance.
Mario
#Outbound
#OutboundCalling
#OutboundCampaign
#Uncategorized------------------------------
Mario Martín
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