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Outbound Call - Show No Caller ID

  • 1.  Outbound Call - Show No Caller ID

    Posted 06-05-2025 19:23

    CallCentreAdam | 2023-03-22 07:24:38 UTC | #1

    Hi,

    Is there a way to block my caller ID/show no caller ID when making outbound calls/callbacks in Genesys Cloud?

    Currently, our system shows one of our DID numbers. I have tried changing this and used the "suppress user name' setting under trunks, but neither have worked.

    Thanks Adam


    tim.smith | 2023-04-10 19:45:02 UTC | #2

    The Genesys Cloud Community Forum is a more appropriate place for general configuration questions.


    system | 2023-05-11 19:45:24 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 19040