Hi,
We have issue with Outbound Campaign, we import a new call list with two phone numbers for each contact, and when we start the Campaign, it calls only phone1 and it no answer then it goes to the next contact, so it didn't make call for the second phone number (Phone 2) of the same contact
How we can force the Campaign to call Phone1, then Phone2...and so on of the same contact before moving to the next contact ?
Thank you in advance
#Outbound#PlatformAdministration#Routing(ACD/IVR)#SystemAdministration#Telephony#Unsure/Other