We have somewhat a similar story,
As Chris mentioned we utilise sites and add a number to that site.
We then amend the trunk Prioritized Caller Selection to be
Site
Trunk
once that is done, we just move the users phones to the new site.
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Richard Dib
Employsure
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Original Message:
Sent: 07-29-2022 09:19
From: Chris Marsden
Subject: Outbound CLI
Afternoon All
We have a number of departments using the communicate license and there is a requirement to display a different outbound CLI by department
We utilise a number of SIP channels that are shared across all users/areas etc and don't want to dedicate SIP channels to each department. Does anyone know of another way? For CX we simply use the Outbound Queue for different outbound CLIs.
Thanks
Chris
#Telephony
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Chris Marsden
CloudComm 360 Ltd
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