TalkingMonkey | 2020-08-11 05:27:28 UTC | #1
Hi,
I have written a vba module that downloads the contact list and also downloads the interactions. This all works fine. What I can not get the system to do is download past the initial download. Whatever I change in the request it still stops at partial result: 8/10/2020 4:22:00 PM (Zulu time I assume). The last call being 8/10/2020 17:19 (Australian Eastern time i assume). I now request the data on the 11 Aug 2020 at 15:20 AEST, and the partial results does not change.
I have treid changing the report name. fidderling with the dates and times. am calling https://apps.mypurecloud.com.au/platform/api/v2/analytics/reporting/exports
Request Also period was not required although api spec stated it was. I used a template off this forum to get it to work.
Is there a way to download this report instead: Dialer Campaign Detailed Attempt History
{ "name": "Autoreportoutbound5", "viewType": "QUEUEINTERACTIONDETAIL_VIEW", "timeZone": "Australia/Melbourne", "exportFormat": "CSV", "interval": "2020-08-10T00:00:00.000Z/2020-08-11T00:00:00.000Z", "locale": "en-us", "filter": { "mediaTypes": [ "voice" ], "queueIds": [ "ba597a69-6f3f-4bf8-b42d-51c7874d2a5a" ] } }
Any help greatly appreciated
tim.smith | 2020-08-18 13:23:04 UTC | #2
TalkingMonkey, post:1, topic:8541
What I can not get the system to do is download past the initial download.
Can you provide some details? What API resources are you referring to here? What are you trying to download. Why can't your app get past the initial download, and what do you mean by that?
system | 2020-09-18 13:23:04 UTC | #3
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ref: 8541