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Participate | Genesys User Research | Feb 2023

  • 1.  Participate | Genesys User Research | Feb 2023

    GENESYS
    Posted 02-06-2023 12:00

    The Genesys UX Studio team is looking for participants!

    We want to learn more about how users of our product complete common tasks in Genesys Cloud. We want to speak with people who work in or with the contact center across Genesys customer and partner companies. 
     

    ABOUT THE STUDY:

    • Date: February 6-17 (possibility to extend, additional studies incoming) 
    • Type of study: video chat with one of our UX team members 
    • Length: 20 minutes 
    • Location: Remote – via Zoom 
    • Reward: $25USD e-gift card, swag, charity donation, or GCAP Points, 1-2 weeks after participation

    TO PARTICIPATE, COMPLETE THIS BRIEF SURVEY đź‘‡ 

    https://app.smartsheet.com/b/form/9c1b23aab81448deba8f895039615e12  

    If you're selected to participate, we'll reach out to you via email with more details about the study and set a time for your session. Questions? Contact heather.roth@genesys.com. *Completing the survey does not guarantee that you will be selected to participate and/or receive a thank-you gift.  



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    Heather Roth
    Genesys - Employees - UX Studio
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