Clayton_Curtis | 2022-12-13 13:08:18 UTC | #1
We have requirement to pass operating system, ip, browser, and some other information we collect on our website. are you able to pass these through the message flow down to agent?
Thanks in advance, Clayton Curtis
zubair | 2022-12-13 00:49:30 UTC | #2
You should be able to set the custom attributes to pass on required info. Refer to the link below
https://developer.genesys.cloud/commdigital/digital/webmessaging/messengersdk/SDKCommandsEvents/databasePlugin#database-set
Regards Zubair
system | 2023-01-13 00:50:04 UTC | #3
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