dmiller | 2020-06-22 16:27:20 UTC | #1
Hi I have a backend that manages much of the purecloud calls. It authenticates using a client credentials grant. When I try to make a request to pause a call using patchConversationsCalls, I get an error:
Requesting user is not active participant on call\",\"code\":\"conversation.error.forbidden.not.active.participa.
I'm guessing that this is because the request needs to be by a user that is on the call? Is there a way around this besides making the request directly to purecloud from the user's browser?
Thanks,
Dan
tim.smith | 2020-06-22 16:38:37 UTC | #2
That error is accurate. You cannot use client credentials to manipulate conversations like that.
system | 2020-07-23 16:38:37 UTC | #3
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