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  • 1.  PCI Pal and Voice Surveys

    Posted 02-20-2025 12:59
    Edited by Jason Kleitz 08-07-2025 13:31
    No replies, thread closed.

    I'm having difficulty getting this to work, basically because PCI Pal wipes out the voice survey, regardless of where I put the Set Post Flow.  Has anyone had success with Voice Surveys working with a PCI Pal flow

    #PCI

    #Voice

    #SetPostFlow
    #Unsure/Other

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    Tony Whitley
    Operations Manager
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  • 2.  RE: PCI Pal and Voice Surveys
    Best Answer

    Posted 02-21-2025 11:23
    No replies, thread closed.

    Tony, I can connect you to someone to help with this. (US team?) 



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    David Swift
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