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Percent allocation for inbound calls

  • 1.  Percent allocation for inbound calls

    Posted 06-05-2025 19:11

    Jorge_Cesin | 2021-03-15 16:12:22 UTC | #1

    Hello All,

    Is there a way to do percent allocation for inbound calls in Architect?

    Any suggestion, ideas?

    Regards,


    anon90596342 | 2021-03-15 22:54:13 UTC | #2

    Hi Jorge,

    I'm not an expert on Architect, but I believe we have that functionality supported. Perhaps these pages are helpful.

    https://help.mypurecloud.com/articles/outbound-settings/

    https://help.mypurecloud.com/articles/configure-maximum-call-settings/

    Thanks


    system | 2021-04-15 22:54:15 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10280