Thank you Nichole, not sure how I missed that search :)
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Emma Budgen
Australian Unity Group Services Pty Ltd
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Original Message:
Sent: 08-22-2023 11:24
From: Nichole Conway
Subject: Performance > Flow Performance > Interaction ID
Go to Interactions and in your filter option, choose Flow and then type in which flow you are searching for. Click on the + sign and choose Conversation ID to see the interaction ID for each call.
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Nichole Conway
State of Missouri
Original Message:
Sent: 08-21-2023 18:47
From: Emma Budgen
Subject: Performance > Flow Performance > Interaction ID
Does anyone know how to obtain the interaction ID's from calls that went through a specific Inbound Call Flow?
I can see the number of entries but can't seem to drill down to the individual interaction.
#Reporting/Analytics
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Emma Budgen
Australian Unity Group Services Pty Ltd
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