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  • 1.  Performance Metrics in Schedule View and Intraday Monitoring

    Posted 10-03-2024 13:56

    Hello WEM Community,

    Earlier this year we released a new feature that added performance metrics to the Schedules screen.  We found that the performance metrics in the Schedules screen were not aligned with what was being produced in the Intraday screen.  I'm happy to announce that we will be releasing an update to this feature in 2 weeks which will align the calculations we use in the Schedules screen and Intraday to produce the same results in both screens. 


    #Monitoring/Adherence

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    Belinda Herrera
    Genesys, Staff Product Manager
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  • 2.  RE: Performance Metrics in Schedule View and Intraday Monitoring

    Posted 10-04-2024 04:06

    Thanks for the update, Belinda.



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    Tracy
    Genesys
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