PhillipCoronakes | 2017-04-13 02:31:44 UTC | #1
Hi,
I am creating a new role and assigning permissions at a more granular level, but i cannot find the permission to assign ACD skills to people.
I am at the stage where i can get to the people screen, and add an ACD skill, but it says there is an error saying "Error saving ACD Skills; please try again" which i believe is because of a lack of permissions.
Regards, Phill
tim.smith | 2017-04-13 14:02:35 UTC | #2
Questions about the PureCloud product/UI should be posted to https://community.mypurecloud.com/. This forum is for API and development related questions.
Routing skill permissions are found under Routing > Skill
<img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/00b720b3c8ec50c2e83ffad123c4a13b9f53f5d8.png" width="546" height="384">
PhillipCoronakes | 2017-04-19 01:59:21 UTC | #3
Apologies, thanks Tim!
system | 2017-08-28 19:33:50 UTC | #4
This post was migrated from the old Developer Forum.
ref: 1178