Workforce Engagement Management

Good afternoon, everyone.  I'm very new to Genesys configuration and am running into an issue when trying to set up a Planning Group for one of our queues.  I'm able to select the correct Service Goal, Queue, and Language, but the ACD Skill used with it isn't available in the Skill Set box.  I checked interactions on the queue and confirmed the correct skill ID is showing and confirmed an Agent is showing with the Skill in the Workforce Management Configuration.  Am I missing a setting somewhere to allow the Skill to show in the Planning Group setup?  Thanks for any help you can give!

The only scenario I can think of is where the skill has been replaced. As skills can't be edited, it may have been deleted, and recreated with a new naming format. Just a guess, but keen to find out the answer to this one. 

Good afternoon, everyone.  I'm very new to Genesys configuration and am running into an issue when trying to set up a Planning Group for one of our queues.  I'm able to select the correct Service Goal, Queue, and Language, but the ACD Skill used with it isn't available in the Skill Set box.  I checked interactions on the queue and confirmed the correct skill ID is showing and confirmed an Agent is showing with the Skill in the Workforce Management Configuration.  Am I missing a setting somewhere to allow the Skill to show in the Planning Group setup?  Thanks for any help you can give!