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Polycom not connected to Primary after reboot

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  • 1.  Polycom not connected to Primary after reboot

    Posted 07-10-2018 04:31
    No replies, thread closed.
    Hi Guys,

    Good day!

    We have a small issue. 
    This is regarding a phone that was disconnected and when it is active, it registered to Secondary Edge.
    Plus the connection status for the Primary Edge is disconnected.

    I tried searching the solution for the phone to register back to Primary and can't find any.

    Would you please help on this, if you encountered one.

    Thanks,

    Ariel

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    Ariel Brazil
    Asurion Japan Holdings G.K.
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