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Popup Screen with Outbound Campaign and Callback

  • 1.  Popup Screen with Outbound Campaign and Callback

    Posted 06-05-2025 19:19

    alialjohani | 2018-09-05 09:55:24 UTC | #1

    Hello Everyone,

    Is it possible for CTI or popup screen to work with Outbound Campaign? Also, is it possible to work with Callback?

    Best Regards, Ali


    tim.smith | 2018-09-06 14:24:35 UTC | #2

    You can use scripts with outbound campaigns and callbacks.


    alialjohani | 2018-09-09 06:42:28 UTC | #3

    Dear Tim, Thank you for the feedback. My question actually is more specifically about using popup screen in which I call URL and passing a parameter to it. So, can I use this way with outbound campaign and Callback?


    tim.smith | 2018-09-10 21:19:25 UTC | #4

    Use a variable in the source https://help.mypurecloud.com/articles/web-page-script-component/


    alialjohani | 2018-09-11 12:47:37 UTC | #5

    Thank you very much, Tim.

    Best Regards, Ali


    system | 2018-10-12 12:47:42 UTC | #6

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3489