alialjohani | 2018-09-05 09:55:24 UTC | #1
Hello Everyone,
Is it possible for CTI or popup screen to work with Outbound Campaign? Also, is it possible to work with Callback?
Best Regards, Ali
tim.smith | 2018-09-06 14:24:35 UTC | #2
You can use scripts with outbound campaigns and callbacks.
alialjohani | 2018-09-09 06:42:28 UTC | #3
Dear Tim, Thank you for the feedback. My question actually is more specifically about using popup screen in which I call URL and passing a parameter to it. So, can I use this way with outbound campaign and Callback?
tim.smith | 2018-09-10 21:19:25 UTC | #4
Use a variable in the source https://help.mypurecloud.com/articles/web-page-script-component/
alialjohani | 2018-09-11 12:47:37 UTC | #5
Thank you very much, Tim.
Best Regards, Ali
system | 2018-10-12 12:47:42 UTC | #6
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