Hi all,
We work with Genesys Cloud CX and use a Pre-Production and Production entity within the Cloud platform.
Porting a flow from the Pre-Production environment into the Production environment always leads to hundreds of validation errors because of the unique GUID's that differ between the two environments and require manual correction of these 'errors', which is time consuming and can lead to simple mistakes by selecting the incorrect value.
Has anyone come across a tool that can assist with this in Genesys.
Kind regards,
#ArchitectureandDesign------------------------------
Ruud Reinold
BNP Paribas Personal Finance UK
------------------------------