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  • 1.  Post Call Action

    Posted 15 days ago

    Hi All,

    Is there a way to stop recording, if we are transferring the call outside organization with the help of "post call action"?


    #ArchitectureandDesign

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    Thanks,
    Sumant
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  • 2.  RE: Post Call Action

    Posted 15 days ago

    Hi Sumant, this is a trunk config.

    External bridged transfers: https://help.mypurecloud.com/articles/external-trunk-settings/

    Att,



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    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
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    Original Message


  • 3.  RE: Post Call Action

    Posted 12 days ago

    Thanks Breno, for the response.



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    Sumant
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    Original Message


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