hclix81 | 2017-01-19 14:51:32 UTC | #1
I am writing a custom data retrieval process to get a days worth of calling using the API PostConversationsDetailsQuery. I'm passing in the same interval but if I execute it 2 days after calling instead of the next day I return more rows and have data populated in areas that would be blank the day prior. Is this API call intended to give different results depending on the length of time since calls have been placed. The second set of data is the more accurate set when comparing to an exported call list. I've included a snippet of the file from the different pulls using the same interval so you can see the data difference.
Pull next day: ID,ContactID,Start,Result,ConnectStart,ConnectEnd,DisconnectType,WrapStart,WrapEnd,UserID,PhoneNumber,Reason e6113ae3-57a4-4560-b807-18134ae77ca5,00063090-42C0-490D-85BC-ADCA39CC086B,1/16/2017 9:01:54 PM,,,,,,,,tel:+13154930793,disposition.classification.callable.noanswer a109658c-abb3-486d-bbb7-a7510afe7eb3,00DFB688-C95C-4842-8C32-DB4877D08FF6,1/16/2017 9:01:54 PM,,,,,,,,tel:+13305395784,disposition.classification.callable.noanswer 66790063-5735-4dc2-99eb-eb3a79cbff61,00D32D14-08E8-4895-B34C-FE49864B0CE3,1/16/2017 9:01:54 PM,,,,,,,,tel:+18032572246,disposition.classification.callable.sit 7364f2f2-b633-4960-ab90-e6d6c194e576,00E60516-3B64-4E21-A7AE-CF2BC6B105FA,1/16/2017 9:02:06 PM,,,,,,,,tel:+12526652294,disposition.classification.callable.noanswer 979118b1-42cf-4a2a-8c1c-53e6bb89b863,01561E51-275C-4E47-AB5F-15FCB69882A3,1/16/2017 9:02:24 PM,509f51eb-23d9-46a0-bbb4-0eb65b8bb1e0,1/16/2017 9:02:42 PM,1/16/2017 9:03:01 PM,Peer,1/16/2017 9:03:02 PM,1/16/2017 9:03:05 PM,659553c7-7f24-4510-9184-a19ab0d3bca3,tel:+16092612411,disposition.classification.callable.person
Pulled today: ID,ContactID,Start,Result,ConnectStart,ConnectEnd,DisconnectType,WrapStart,WrapEnd,UserID,PhoneNumber,Reason e6113ae3-57a4-4560-b807-18134ae77ca5,00063090-42C0-490D-85BC-ADCA39CC086B,1/16/2017 9:01:54 PM,ININ-OUTBOUND-NO-ANSWER,,,,,,,tel:+13154930793,disposition.classification.callable.noanswer a109658c-abb3-486d-bbb7-a7510afe7eb3,00DFB688-C95C-4842-8C32-DB4877D08FF6,1/16/2017 9:01:54 PM,ININ-OUTBOUND-NO-ANSWER,,,,,,,tel:+13305395784,disposition.classification.callable.noanswer 66790063-5735-4dc2-99eb-eb3a79cbff61,00D32D14-08E8-4895-B34C-FE49864B0CE3,1/16/2017 9:01:54 PM,ININ-OUTBOUND-SIT-CALLABLE,,,,,,,tel:+18032572246,disposition.classification.callable.sit 7364f2f2-b633-4960-ab90-e6d6c194e576,00E60516-3B64-4E21-A7AE-CF2BC6B105FA,1/16/2017 9:02:06 PM,ININ-OUTBOUND-NO-ANSWER,,,,,,,tel:+12526652294,disposition.classification.callable.noanswer 979118b1-42cf-4a2a-8c1c-53e6bb89b863,01561E51-275C-4E47-AB5F-15FCB69882A3,1/16/2017 9:02:24 PM,509f51eb-23d9-46a0-bbb4-0eb65b8bb1e0,1/16/2017 9:02:42 PM,1/16/2017 9:03:01 PM,Peer,1/16/2017 9:03:02 PM,1/16/2017 9:03:05 PM,659553c7-7f24-4510-9184-a19ab0d3bca3,tel:+16092612411,disposition.classification.callable.person
tim.smith | 2017-01-19 17:08:10 UTC | #2
It is definitely possible for the results of an analytics query to change if any of the data that matches the query has changed. This not only includes the actual data in the conversation objects, but the order in which the objects are returned. The variation comes from the data being reindexed after it has changed.
system | 2017-08-28 19:30:37 UTC | #3
This post was migrated from the old Developer Forum.
ref: 812