PoojaRIT | 2023-07-20 11:30:47 UTC | #1
Hi Team,
We're trying to find the following fields via API so we can pull the data into our datalake/Foresight. We need it in order to analyze the success rate of Preferred Agent Routing. The field names are listed below - Preferred Requested % Preferred Used %
Thanks in advance.
PoojaRIT | 2023-07-24 05:43:25 UTC | #2
Hi Team,
Can anyone please help me with the above query?
Thanks in advance
PoojaRIT | 2023-07-28 08:11:46 UTC | #3
Can anyone please help me on this query?
Zino_Onokpise | 2023-07-31 21:57:41 UTC | #4
Hi PoojaRIT,
Check out https://www.genesys.com/customer-success/professional-services for specific help to your problem.
system | 2023-08-31 21:58:12 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 21082