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Problem with the Google STT Version

  • 1.  Problem with the Google STT Version

    Posted 08-25-2025 15:09

    Hello

    Can someone help me with this problem we are having with the Google STT Integration. 

    We currently are using the Google STT Integration in a Bot Flow, but when we check the STT Engine Version used in the Google Cloud Console, we see that the version used is V1P1Beta1. We need to use the version V1 of the STT

    Is there any parameters in Genesys or the Google Cloud Console to configure so we can force it to use the version V1

    Thank you


    #Architect
    #Integrations

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    Jonathan Andres Castro Velasco
    Architect
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