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Processing Prompt missing on call data action used within bot flow

  • 1.  Processing Prompt missing on call data action used within bot flow

    Posted 06-05-2025 19:15

    Sim | 2023-05-18 12:55:35 UTC | #1

    Is there a processing prompt option for call data action used in a bot flow? I can not seem to find it if it does exist.


    Jerome.Saint-Marc | 2023-05-23 08:43:59 UTC | #2

    Hello,

    No, at this time, there is no ability to set a processing prompt in a Call Data Action from an Architect Bot flow.

    I found an existing Genesys Cloud idea that you can vote for: https://genesyscloud.ideas.aha.io/ideas/SSA-I-481

    Regards,


    system | 2023-06-23 08:44:54 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 19995