Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Profile Fields - Report

    Posted 08-26-2022 10:00
    No replies, thread closed.
    Can we pull a report for a newly added field under "profile fields" for the agents in genesys cloud
    #PlatformAdministration

    ------------------------------
    Vimal Venugopal
    Accenture Solutions Private Limited
    ------------------------------


  • 2.  RE: Profile Fields - Report

    Posted 08-29-2022 22:21
    No replies, thread closed.
    I belive you need to use the \api\v2\users API and Expand to include any of these in the array:



    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------