Legacy Dev Forum Posts

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Property 'PureCloudRegionHosts' does not exist

  • 1.  Property 'PureCloudRegionHosts' does not exist

    Posted 06-05-2025 18:03

    Guilherme1 | 2023-06-27 20:59:52 UTC | #1

    Hi, Im having trouble to get PureCloudRegionHosts property. I'm importing 'purecloud-platform-client-v2' inside my TypeScript project this way:

    import  platformClient = require("purecloud-platform-client-v2")
const client = platformClient.ApiClient.instance

    Following the Integration Open example, I have this code:

    client.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1) // Genesys Cloud region

// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...)
client.setAccessToken("your_access_token");

    But when I try access the PureCloud RegionHosts property, i got this error message:

    Property 'PureCloudRegionHosts' does not exist on type 'typeof import("C:/Users/Guilherme/Desktop/2bebot/GenesysService/typescriptrest-express/nodemodules/purecloud-platform-client-v2/index")

    tim.smith | 2023-06-27 21:06:44 UTC | #2

    Guilherme1, post:1, topic:20725
    import platformClient = require("purecloud-platform-client-v2")

    I don't believe that's a valid statement. It appears you're working in a CommonJS (node) environment, so try the example here: https://developer.genesys.cloud/devapps/sdk/javascript#commonjs

    // Obtain a reference to the platformClient object
const platformClient = require('purecloud-platform-client-v2');

    If you're working in an ES6+ environment and meant to use import instead of require, refer to this blog post and project for an example: https://developer.genesys.cloud/blueprints/react-app-with-genesys-cloud-sdk/.

    Guilherme1 | 2023-06-27 21:10:26 UTC | #3

    im using CommonJS module... I tried use two forms

    import  platformClient = require("purecloud-platform-client-v2")

    and

    import  platformClient from "purecloud-platform-client-v2"

    The same problem occurs

    tim.smith | 2023-06-28 12:09:58 UTC | #4

    Can you try the format in the example above that's copied from the docs or the one in the blog?

    system | 2023-07-29 12:10:44 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 20725



Related Content