Hello Fernando,
Sorry for the delay in response, I thought I had already replied to this and spotted it still didn't have answer.
There isn't currently a way of seeing this in the UI, but there is an idea: Views: Filter on interactions with protected recording.
I would recommend voting on this and adding your use case so that it can be considered by the product managers.
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 06-19-2025 12:08
From: Fernando Gonzalez
Subject: Protected Flag
Is there a report that lists all protected recordings/transcripts?
I've been looking at the documentation but haven't seen a way to get that information. I guess it should be somewhere as you can get the flag both on the grid view and the Details Part of the Recording Information.
#AnalyticsAPI
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Fernando Gonzalez
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