Churamani_Verma | 2024-08-26 07:11:15 UTC | #1
we are using below api to retrieve the Genesys data https://api.mypurecloud.ie/api/v2/analytics/conversations/aggregates/query
for NA region i am using timezone as below in java code and able to fetch all the data without any data mismatch issue String startDateFormate = startDate.atZone(ZoneId.of("America/NewYork")).format(formatter); String endDateFormate = endDate.atZone(ZoneId.of("America/NewYork")).format(formatter);
for EU region i am using UTC timezone as below in java code but there some slight data mismatch happening DateTimeFormatter formatter = DateTimeFormatter.ofPattern("yyyy-MM-dd'T'HH:mm:ss.SSS'Z'"); String startDateFormate = startDate.format(formatter); String endDateFormate = endDate.format(formatter);
could you please provide time zone for EU region which i need to apply so that data mismatch issue will be eliminated for EU region.
system | 2024-09-25 07:11:35 UTC | #2
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